Warranty and Returns Policy

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Limited Warranty

PRODUCTS COVERED

This warranty policy covers products manufactured and sold by Kahlenberg Industries, Inc.

 

PERIOD AND SPECIFIC WARRANTY

The warranty period is 2 years from date of delivery of the item purchased.  Any product manufactured by Kahlenberg Industries, Inc. proving to be defective as to material or workmanship will be replaced or repaired (at our option) by us without charge, if returned to Kahlenberg Industries, transportation charges prepaid.  Such repaired or replaced items will be shipped F.O.B. our plant, Two Rivers, Wisconsin.  In cases of delivery directly to shipyards only for new ship construction, the warranty period is 2 years from date of delivery of the vessel, but not to exceed 3 years from date of delivery of Kahlenberg equipment.

  

EXCLUSIONS

 This warranty covers only defects in material and workmanship.  The warranty does not apply if the product has been subjected to accident, faulty repairs, improper adjustment or installation, neglect, misuse, negligence, or is caused by failure of a part or component not manufactured by Kahlenberg Industries, Inc.

 

CONSEQUENTIAL DAMAGES

Kahlenberg Industries, Inc. disclaims any liability for consequential or incidental damages arising out of or from the use of its products by the buyer, its assignees, employees, agents, or customers.

 

IMPLIED WARRANTIES

Kahlenberg Industries, Inc. liability for implied warranties, if any, shall be limited to the two year period set forth above.

 

DAMAGE IN SHIPMENT

Kahlenberg Industries, Inc. disclaims any liability for damages in shipment caused by the neglect of the carrier.

 

RETURNS POLICY

Kahlenberg Industries wants you to be completely satisfied with your purchase.  You may return any item within 30 days of purchase for a complete refund of the purchase price.  Items returned must be in new condition and must arrive undamaged in their original packaging in order to qualify for a full refund.  In addition, any items returned that have been installed, or arrive in packaging other than original condition may be eligible for partial refund at our discretion.   Contact Customer Service at Kahlenberg for a Return Authorization Number prior to return of any items.